Privacy Policy

Effective date: September 1, 2026

Top Tier Event Rentals and Top Tier Staffing (“Top Tier,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, staffing forms, rental and event inquiries, and SMS messaging program.

Information We Collect

We may collect information that you provide directly to us, including:

Name, email address, telephone number, and mailing address
Employment qualifications, availability, work preferences, and staffing information
Event, venue, rental, and service-request details
Communications, form submissions, and customer-service inquiries
SMS consent, opt-out status, and message history
Check-in, checkout, assignment, scheduling, and payroll-related information for staff
Other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and website activity through cookies or similar technologies.

How We Use Information

We may use information to:

Respond to inquiries and provide requested services
Maintain staff profiles and coordinate event assignments
Send shift offers, confirmations, reminders, schedule changes, cancellations, and other operational communications
Process rental requests, staffing requests, billing, and payroll
Maintain business, compliance, security, and communication records
Improve our website, services, and internal operations
Prevent fraud, misuse, or security incidents
Comply with applicable legal and regulatory obligations

SMS Messaging and Mobile Information

We send SMS messages only to individuals who have provided their mobile number and opted in to receive messages from Top Tier Staffing. Message frequency varies. Message and data rates may apply.

Recipients may reply STOP to opt out or HELP for assistance. Opt-out requests are honored and recorded.

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell mobile phone numbers, SMS consent records, or text-message information.

How We Share Information

We may share information only when reasonably necessary with:

Vendors and service providers that help operate our website, forms, databases, communications, scheduling, payroll, payments, or SMS services
Any service providers involved in SMS delivery act solely on our behalf to operate the messaging program and do not use mobile information for their own marketing or promotional purposes
Professional advisers, such as accountants, attorneys, and insurers
Government authorities or other parties when required by law
A successor organization in connection with a merger, acquisition, restructuring, or sale of business assets

Service providers may use information only to perform services on our behalf and must handle it appropriately.

We do not sell personal information or share it with third parties for their independent marketing purposes.

Data Retention

We retain information only for as long as reasonably necessary to provide services, manage staffing and business records, satisfy legal and accounting obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, measure website activity, and improve performance. Browser settings may allow you to restrict or disable cookies, although doing so may affect some website functionality.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and record-retention requirements.

You may opt out of SMS messages at any time by replying STOP. You may contact us for assistance or to update your communication preferences.